Help Centre · BPO Bangladesh
BPO Bangladesh FAQ: Outsourcing, Compliance and Background Checks
Answers to the questions clients ask most about our seven practice areas, from company setup and payroll compliance to supplier audits and background checks. Pick a topic below.
General FAQs
Who we are, where we work and how to start.
What is BPO Bangladesh?
BPO Bangladesh is a business process outsourcing company based in Bashundhara, Dhaka. It runs business processes for local employers and foreign companies across seven practice areas: core services, back office, market entry, AI and data, compliance, vendor and risk, and background verification. Read more about us.
What services does BPO Bangladesh provide?
126 services in seven practice areas, all listed in the site menu. They range from company setup and payroll compliance to supplier audits, AI and data work and background checks on job candidates.
Where is BPO Bangladesh located?
Suite 610, 5th Floor, Rupayan Shopping Square, Bashundhara R/A, Dhaka 1229, Bangladesh. Phone +880 1711-990020, email [email protected].
Do you work with foreign companies?
Yes. Foreign companies use our Market Entry practice to set up in Bangladesh, and our Compliance and Background Verification practices to run payroll and hire safely once they are here.
How do I start working with BPO Bangladesh?
Send a message through the contact page, call +880 1711-990020 or email [email protected]. We start with a short scope call and send the scope and price in writing before any work begins.
Core Services FAQs
Procurement, accounting, incorporation and risk and advisory.
What does procurement outsourcing include?
Sourcing, category management, vendor management and supply chain support, so your business buys at better prices. See procurement outsourcing and vendor management.
Can you handle accounting, tax and payroll processing?
Yes. We cover finance and accounting, tax preparation, payroll processing, management accounting and accounting automation.
Can you incorporate a company or open a liaison or branch office?
Yes. We handle company incorporation, liaison office setup and branch office setup in Bangladesh.
Do you provide attestation, apostille and translation?
Yes. We arrange apostille, attestation, notary attestation, affidavits, embassy attestation and translation of documents.
Do you offer content moderation?
Yes. Our content moderation and content screening teams review user content against your rules.
Back Office FAQs
IT support, office space, setup and security, and process outsourcing.
What back-office services do you offer?
Four groups: IT support, office space, setup and security, and process outsourcing. See the back office overview.
Can you provide onsite IT support and annual maintenance?
Yes. We provide onsite IT services, onsite network solutions, computer IT support and IT annual maintenance contracts.
Do you rent virtual or serviced office space in Dhaka?
Yes. Options include virtual office rental, furnished coworking space and serviced office space.
Which business processes can you run for us?
We run healthcare BPO, legal process outsourcing and knowledge process outsourcing.
Do you offer video surveillance and monitoring?
Yes. We set up video surveillance and provide video monitoring for offices and sites.
Market Entry FAQs
Entering Bangladesh, local leadership, sales growth and hiring.
How can a foreign company enter Bangladesh?
Start with market research and entry planning, then company setup and local presence, director and governance support and EOR and payroll for your team.
Can you provide a local country head or fractional executive?
Yes. We provide a part-time country head and fractional COO, CFO, CMO and HR and compliance head.
Can we hire staff in Bangladesh without our own company here?
Yes, through employer of record (EOR). We employ the staff on your behalf and run their payroll. See EOR and payroll for your team.
Can you find distributors or sales representatives?
Yes. We offer sales representation and business development, distributor and channel partner search and a managed market development team.
Can you recruit a country manager or a remote team?
Yes. We run country manager search, independent contractor matching and managed remote teams.
AI & Data FAQs
ITO, AI and machine learning, content monitoring, research and analytics.
What AI and data services do you offer?
Six services: ITO services, AI and machine learning, UGC content monitoring, healthcare research, invoice and collections and business analytics.
Do you monitor user-generated content?
Yes. Our UGC content monitoring team reviews posts, comments and media on your platforms against your policies.
Can you handle medical billing and collections?
Yes. See invoice and collections for medical billing and collection support.
Can you turn our data into reports?
Yes. Our business analytics service builds reports and dashboards from your data.
Compliance FAQs
Corporate, labour and HR, payroll, and data and ESG compliance.
Can you file RJSC annual returns and keep company records?
Yes. We handle RJSC annual return and filings, corporate secretarial services and board and AGM compliance.
Do you handle salary tax and TDS?
Yes. See salary tax and TDS.
Can you run payroll for a subsidiary or an INGO?
Yes. We run subsidiary and INGO payroll, expert payroll and permits, payroll migration and PF and gratuity.
Do you help with labour law compliance?
Yes. We cover labour law compliance, contractor conversion, anti-harassment policy and committee and employment contracts and HR policies.
Do you help with data protection and ESG?
Yes. We offer data protection (PDPO) compliance, security and compliance, export and buyer compliance and ESG and sustainability reporting.
Vendor & Risk FAQs
Vendor due diligence, supplier audits, third-party risk and fraud.
What does vendor due diligence cover?
Checking a vendor before you sign: vendor onboarding and KYB, supplier due diligence and compliance and risk mitigation.
What is an agency of record (AOR)?
A local partner that engages vendors, suppliers or contractors for you and manages them under one agreement. See agency of record.
Do you audit factories and suppliers?
Yes. We provide social compliance audit readiness, factory capability audits, fire, electrical and structural safety checks and quality control inspection.
Can you assess a vendor’s cyber and data risk?
Yes. We run third-party risk assessments, vendor cybersecurity assessments, vendor data protection reviews and continuous vendor monitoring.
How do you help prevent fraud and business disruption?
Through fraud prevention and detection, contract and SLA compliance reviews and business continuity planning.
Background Verification FAQs
Checks on job candidates before you hire, with published USD prices.
Prices are per candidate and need the candidate's written consent. Continuous re-screening: Plan A $39 per year, Plan B $29 per month.
What background checks do you offer in Bangladesh?
20 checks in four groups: pre-employment checks, identity and records, specialised screening, and services for employers. Every check needs the candidate’s written consent.
How much does a background check cost in Bangladesh?
Prices start at USD $29 per candidate for an NID and identity check. Education verification is $59, a criminal and court record check is $89 and executive screening is $449. The full price list is above.
Do you need the candidate’s consent?
Yes, always. Bangladesh’s Personal Data Protection Ordinance, 2025 requires informed and explicit consent before personal data is processed.
Can you screen many candidates at once?
Yes. Bulk screening for HR teams starts at USD $39 per candidate, and continuous re-screening re-checks existing staff on a schedule.
Does Bangladesh have a sex offender registry?
No. Bangladesh has no official sex offender registry. Our sex offender registry check searches Women and Children Repression Prevention Tribunal records, the police clearance certificate and foreign registries instead.
Can you check a candidate’s credit record?
Yes, with written consent. The credit background check covers credit information, the wilful defaulter list, money loan court cases and cheque dishonour cases for USD $139.
Still Have a Question?
Ask our Dhaka team directly. Tell us what you need, and we will reply with a clear answer, a scope and a written price.