Software & Hi-Tech

BPO Bangladesh provides the best software solutions

Call Center BPO Services incorporates a robust record of innovation that creates it simple for our purchasers to require method and fulfill orders.

Smart, agile and ready to go Web based Software system solutions is what each organization desires. Despite knowing what has to be achieved, most organizations face challenges whereas developing the required software system solutions as a result of technology, infrastructural or ability constraints. Our software system services aim at bridging the gap between the software system objectives and also the deliverable.
Our system services enable you to target your core business activities, whereas we offer ascendible software system solutions that save it slow and value whereas supplying you with a competitive edge.


BPO Software for End-to-End Service Management

BPO computer software from our company helps BPO suppliers manage and optimize their service offerings from end-to-end:

  • Service differentiation — in line with market analysts, just about eightieth of BPO services is extremely custom-built. With obsolete infrastructure, the provisioning of custom-built services are often a expensive endeavor for BPO suppliers. BPO computer system is designed to alter suppliers to quickly and simply put together and launch differentiated services. Services supported our BPO  computer software use an innovative “layer cake” design that lets suppliers outline an enterprise-wide service foundation then overlay that foundation with components that square measure specific to explicit customers.
  • Efficient service delivery — Manual process of labor is that the largest variable price for BPO suppliers. Our BPO solutions alter you to showing intelligence automatize workflows to the utmost extent potential, reducing your prices and increasing management and consistency.
  • Monitoring and compliance — CCBS BPO system options inherent business method watching capabilities that provide you with 360° period visibility into your operations. The system makes it simple to trace your SLA performance across customers, and may observe and provide you with a warning to early indications of SLA compliance risk.
  • Continuous method improvement — CCBS BPO computer software puts business users firmly up to the mark of method creation and improvement. With innovative technology that automates application programming and minimizes demands on over-stretched IT employees, we empower you to ceaselessly update your service offerings to stay pace with changes within the marketplace and to remain a step sooner than your competitors.

Telecommunication of BPO Services

In order to retain a challenging period in the dynamic telecommunications industry, organizations need to focus on catering to growing demand for connectivity, tackling security issues and innovating new offerings for the latest devices and technology paradigms. Outsourcing to our Technologies, an expert IT-BPO service provider, enables telecom companies to ensure that certain key processes are delivering efficiencies, and allows them to concentrate on building their core capability. We are a certified company, which will provide you with an assurance of high quality output and data security. Going beyond providing short-term solutions, we will support you on your growth journey for the long-term.

We provide cost-effective BPO support services for companies engaged in providing services related to wireless, telecommunications, broadband Internet, cable, satellite TV and phones, Wi-Fi, wimax, 3G and 4g (LTE), traditional telephone local and long distance services, and DSL. Enterprises that will benefit from our services include fixed line operators, mobile network operators / wireless service providers, internet service providers (ISPs), satellite operators, broadcasters, cable companies and others.


Why BPO Bangladesh for Telecommunication?

  • Operating Efficiencies
  • Scalable Processes
  • Collaboration and Customization
  • Improved Customer Satisfaction
  • Technology Advantage
  • Data Security
  • High-Quality Results
  • Disaster Recovery and Business Continuity Planning
  • Real-Time Reporting
  • Best Practice Approach

Our Services

  • Customer Relationship Management
  • Service Management & Operations
  • Resource Management & Operations
  • Supplier/Partner Relationship Management
  • Marketing & Offer Management
  • Service Development & Management
  • Resource Development & Management
  • Supply Chain Development & Management