IT Support

Our team protects your data and network and enables your business to scale up as it grows. Get a quote! Dedicated. Latest Technology. Professional. Expertise. Services: IT Hardware, Software Support, Project Management.

Outsource Remote IT and ITO Services

BOP.Com specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.

BOP.Com provides managed services packages and professional BOP.Com services ranging from 24/7 monitoring of servers and software to secure off-site data storage, help desk support, telecommunications and voice services, managed print, and cloud computing, just to name a few.

BOP.Com offers proactive IT support and technology management services at affordable, consistent monthly rates. Our subscription model allows your business to effectively budget for and plan IT expenses, saving you money and time in the long run.

Functions of Specialized Data Support

Offshore Technical onsite IoT Support.

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Our Managed Services will eliminate your technology headaches forever at a low, flat monthly rate.

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BPO.Com IT team builds Solutions designed to save money, mitigate risk, and build your bottom line.

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Our team of Experienced and Certified IT Professionals is always ready. IT Help is just a click away.

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You have a business to run, and your information technology needs to be reliable. Our service level agreements are unbeatable.

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We’ve built our reputation on becoming our clients’ trusted advisor for over 30 years. Need proof? Just browsing our web side.

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Our employees are hired for their communication skills as well as their IT expertise. English as a first language is a requirement at BOP.Com.

Information Systems (ITES) Offshore Outsourcing.

BOP.Com provides flexible and affordable IT Outsourcing Services to both small and large businesses. As an elite IT Provider, we streamline your technology processes, improve productivity and simplify technology management. We manage the time-consuming tasks of IT Projects and Technology Management so you can focus on running your business and growing your bottom line.

We’ve cut our teeth working with some of the world’s most prestigious companies.

BOP.COM has over 30 years of expertise delivering on-time and under-budget. Our support agreements are backed by the strongest SLA’s in the industry.

Bop.Com offers a comprehensive set of technology services. You can choose to purchase IT Services a-la-carte according to your needs. SMBs can take advantage of the synergies of working with a single-source Managed Services Provider for all of your IT Management, IT Outsourcing, and IT Project needs. CIOs and IT executives can leverage BOP.Com suite of Managed Services to augment their existing IT staff.

If your SMB requires enterprise grade Small Business Computer Support, BOP.Com will treat you company.

BOP.Com and technical support teams cover all Bangladesh. No matter where your business is located, BOP.Com certified engineers can deliver our premiere IT outsourcing services quickly and effectively. If your company has offices in multiple locations, BOP.Com can deliver unified support anywhere, at any time. Our computer technicians will be at your location on time, guaranteed. Our Managed IT Services contracts are backed by the strongest Service Level Agreements (SLAs) in the industry.

So what are the benefits of hiring an IT team in the Bangladesh?

The first benefit of outsourcing IT to the BOP.Com is the phenomenal difference in cost. Outsourcing your IT team can offer savings of up to 70% on wages. But with such a mission-critical business unit, it’s more than cost that drives outsourcing decisions when it comes to IT.

Secondly, the BOP.Com has a huge talent pool of IT specialists with approximately IT specialists already in the workforce.

What’s more, as a profession, Information Technology relies on fast-changing and complex technical competencies, which means job roles have fragmented into myriad individual specialties. No one person can be on top of all the evolving systems. It takes a team of specialist professionals who are problem-solving together, keeping on top of developments in their specialty areas, providing feedback and staying in constant communication to deliver bug-free solutions.

For example, if you’re designing a new website, the back-end and front-end developers must work closely together or the visual features and usability required at the front end may not be supported by the back-end database. These sorts of projects require daily communication and to-and-fro to avoid setbacks and time-wasting miscommunications. It’s simply far more efficient working as a team, not to mention more enjoyable for the workers themselves. Teams provide camaraderie, on-the-job learning opportunities and, for multi-level teams, a career trajectory. In addition, a team structure can offer the benefits of 24/7 operations (invaluable for services such as helpdesks and system updates).

By hiring a team in the BOP.Com, rather than a single specialist at home (for the same price), you enjoy all of these team benefits.

Types of IT Services

Here are some popular types of IT services to consider.

Network Security

Cybersecurity is a major concern for all businesses. So evaluating and responding to potential threats is a popular service for a lot of IT businesses. BPO.Com offers this as one of the services in its managed IT offerings. But some businesses also offer it as a separate service.

On Demand IT

Another way to structure an IT service business is by offering services on demand. You can still offer the same variety of specific functions. But instead of companies paying a regular monthly fee, they just pay for each individual service when they need it.

Network Setup

You could also offer a preliminary setup service for businesses just looking to get their networks up and running. It’s possible to offer this as a standalone service, but could be even more valuable as part of a managed IT package.

Managed IT

BOP.Com service providers that work with small businesses are called managed service providers. This can actually encompass a variety of specifics, but allows the business to service the company’s network on an ongoing basis at a regular rate. It is often less costly for companies over time, since it can prevent expensive problems from forming in the first place.

DB Management

A database is the system that a business uses to monitor and access its data throughout the lifecycle. It would include things like customer and employee information, sales and finances. Database management includes organizing that data to ensure compliance, security and performance of data-driven applications.

Cloud Computing

This category includes any type of IT service that is delivered over the internet or a dedicated cloud network. So a cloud platform or SaaS offering would fall into this category. So essentially, you could create a type of software that is delivered to users over the cloud and then charge them a membership fee for the ability to access it.

Software Support

If you enjoy dealing with software products like those that run databases, spreadsheets or multimedia, you can offer a service where you provide support for users that are in need of technical fixes. You can focus on a specific type of software or list of programs, or offer a more generalized service.

Data Storage

You can also simply provide a platform or service for companies or individuals to store their data. You can provide a cloud platform or on-premises storage option for system backups or additional storage so that users don’t have to keep everything on their main devices. You could also combine this with a security offering if you deal with sensitive or proprietary data.

VoIP Service

VoIP stands for Voice over Internet Protocol. You can offer an online service that allows your clients to communicate with others via voice calling, either on an ongoing or as-needed basis. You can even add this service in as an option for a managed IT service, as BPO.Com Services does.

Hardware, Systems and Network Support

These professionals design, build and maintain data communication systems and provide hardware and telephony assistance. They are the IT support division of your organization, helping people reset their passwords, keeping the network healthy and streamlining the system with tech fixes.

Job titles can vary, but this area includes things like:

  • IT Systems Manager
  • Software Developer
  • IT Network Administrator
  • Desktop Support Specialist
  • Help Desk Specialist
  • IT Support Specialist
  • Technical Support Engineer
  • Technical Support Specialist
  • Web Developer

Database Administration

This IT team stores and organizes data for your organization, especially when you have a large database of customer information. They ensure compliance with privacy requirements and keep things running smoothly when you’re dealing in bulk with your precious customer base.

  • Database Support Specialist
  • Database Support Manager
  • Database Administrator

Software Development and Support

These specialists build, design and maintain software systems and applications. When you need a specific fix to streamline, improve or drive innovation, these guys put on their thinking caps. They write the code (whether it’s in Java, PHP, Python, VB.NET or other languages), test it to ensure it integrates smoothly with your customers and other systems, fix the bugs, and maintain it to ensure it remains trouble-free.

You might know them as:

  • Application Developer
  • Applications Engineer
  • Programmer
  • Developer
  • Java Developer
  • Software Developer
  • Software Engineer
  • .NET Developer
  • Quality Assurance Analyst
  • Systems Software Engineer
  • Lead Software Developer
  • Android Apps Development

Web Development and Support

This team creates, designs and maintains your online presence, including websites, portals and e-commerce platforms. Teams include professional specialists in both front and back-end development, web administration and web support, to keep your online presence operating smoothly and professionally.

  • Front End Developer
  • Back End Developer
  • Web Administrator
  • Web Developer
  • Web Support Specialist
  • Lead Web Developer

Information Security

Your data bodyguards, this team protects your computers, networks and data center against security breaches, viruses or attacks by cyber-criminals.

They are variously known as:

  • Information Security Analyst/ Specialist
  • IT Security Specialist
  • Information Security Manager

Offshore IT outsourcing - A Gateway for business growth in Bangladesh

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