Call Center

We are a professional BPO Services Provider company in Bangladesh offering globally competitive customer B2B and B2C call center and lead generation support.

Customer Support fall into 3 basic categories

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Inbound

BPOBD Inbound Call Centers will handle your incoming calls and save you time and money.

Our inbound call center services include:

1. Answering Services
2. Contact Tracing Services
3. Customer Service and Support
4. Hotline Services (SOX, Corporate)
5. Order Processing
6. Data Breach Services
7.Virtual Receptionist
8. Dispatch Services
9. Appointment Management
10. Direct Response Marketing Support
11. Disaster Response
12. Emergency Call Center Services
13. Recall Services
14. Live Chat

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Outbound

Outbound – Increase sales and revenue with BPOBD Outbound Call Center Services.

Our outbound call center services include:

1. Appointment Setting
2. Contact Tracing Services
3. Business Solutions
4. Payment Protection Program Sales
5. Collection Reminders
6. Seminar and Event Registration
7. Lead Generation & Qualification
8. Licensed Insurance Sales
9. Market Research Data Collection
10.TouchPoint Consultant Services
11. Telemarketing
12. Telesales Services
13. Telesales Services
14. Warranty Program Sales

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Automated

Automated (Electronic) – AnswerNet’s Automated Call Center Services offer solutions.

Our Automated (Electronic) call center services include:

1. Voicemail Services
2. Interactive Voice Response
3. Follow Me Services
4. Dealer Locator
5. Holiday Greeting
6. SMS Text Messaging
7. Appointment Reminders
8. Online Appointment Scheduling
9. Support for Click-to-Message Ads
10. Check In Services
11. Clock In / Call Out Services
12. Email Management
13. Voiceover Talent
14. Fax

ServicesOur Best Call Center Services

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Customer-support services

Customer Support is 1st priority of our call center outsourcing service and communication is key to our business. We managed your call with precision, 24×7.

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Soft Lead Generation

Lead generation is the marketing process that creates the interest among target audience. Our call center follows the soft lead generation process to generate potential leads.

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Answering Service

We are ready to provide a direct responsive answering service. As an experienced team, we will ensure to provide high-quality services to meet the goal of answering services.

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Back-Office Processing

Back Office Processing is our major service. Our call center back-office processes some of the critical administrative roles in an organization such as information technology, accounting, CRM, bookkeeping, Inventory, Human Resource/ Recruiting, Finance and Accounting, Payroll and Logistics, billing, content moderation and much more.

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Consulting Services

We provide the best consulting services & must first consider the goals of the company and clients. Before providing solutions, we work with key stakeholders to give them a deep understanding of the unique challenges facing the organization.

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Data Processing

Data processing is a must have in an organization of any size, BpoBD offers reliable, affordable and accurate data entry services. We have well trained experts who incorporates best in class technology to guarantee over 99% accuracy in data entry service.

About Us

Why you should choose Open Access BPO

BPOBD offers the broadest selection of call center services and experience in the market.

Your individual needs are the focus of our program design and delivery. We customize our services to fit your business needs. No account is too small or too large.

Why you should choose Open Access BPO

B2B & B2C Lead Generation Services

Customized solutions are available for any business. Virtually any business process that can be performed via phone or web can be outsourced to BPOBD

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