During times of considerable change, the capacity to create value is essential. Functions involved in business processes include finance, the supply chain, procurement, human resources, marketing, and sales. As well as customer operations, as well as industry-specific services, like banking, insurance, and health care, have all been severely disrupted as a result of recent societal, industry, and technological disruption. We employ knowledge, creativity, and deep industry expertise together with new IT and new skills, along with more than 196,000 excellent individuals in more than 50 centers, to deliver corporate value and development. Get more information about our services by the survey.
1. What categories of BPO services exist?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Front-Office BPO. | 22 | 55% | 55% |
Back-Office BPO. | 15 | 25% | 25% |
Offshore BPO. | 13 | 20% | 20% |
2. Three BPO services: what are they?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Customer Support. | 35 | 60% | 60% |
Marketing. | 10 | 25% | 25% |
Finance & Accounting. | 5 | 15% | 15% |
3. BPO: Is it a secure job?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Extremely | 25 | 55% | 55% |
Probably | 15 | 20% | 20% |
Somewhat Likely | 10 | 15% | 15% |
4. What benefits does BPO offer?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Lower costs | 25 | 55% | 55% |
Higher efficiency. | 15 | 20% | 20% |
Global expansion | 10 | 15% | 15% |
5. BPO: Is it challenging?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Yes | 25 | 50% | 50% |
Maybe | 15 | 30% | 30% |
No | 10 | 20% | 20% |
6. Does BPO allow remote work?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Absolutely | 25 | 55% | 55% |
Maybe | 15 | 20% | 20% |
Never Needed It | 10 | 15% | 15% |
7. What is the abbreviation for BPO?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
global outsourcing, | 22 | 55% | 55% |
right sourcing, | 15 | 25% | 25% |
offshoring | 13 | 20% | 20% |
8. Which two tasks do BPO’s two primary roles entail?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Back office | 35 | 60% | 60% |
Front office | 15 | 40% | 40% |
9. What concept of occupation is BPO?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
payment processing | 25 | 50% | 50% |
human resources | 15 | 30% | 30% |
regulatory compliance | 10 | 20% | 20% |
10. Who uses BPO?
Response 50, Skipped 0, Answered Total 50
Answer Type | Selection | % All Question Responses | % All Survey Responses |
Property managers | 35 | 60% | 60% |
Construction contractors | 10 | 25% | 25% |
Real estate developers | 5 | 15% | 15% |
