Take Your Business to The Next Level With Our Front Office Solution

Front office outsourcing service directly interacts with customers over phone, including email, internet & other forms of communications with customers.

How Our Offshore & Onsite Office Engagement Model Give You Best Support!

BPO Bangladesh indicate the front office services such as call center help desk, secretory service and so on for your new or small business. Moreover, BPO Bangladesh understand the need of how or what customer support your clients want and deserve, this is why we are providing a verbal and effective front office solution for you. BPO Bangladesh Front office outsourcing service directly interacts with:

  1. Call canter.
  2. Help Desk services.
  3. Virtual assistance and secretory.

Our Digital receptionist services, live phone answering, and call dispatch services that raise revenue for your businesses. So, don’t worry if you want a front office services. We are here to build your corporate presence through a Front Office in Dhaka, Bangladesh.

Offshore & Onsite Office Services

Why Our Sales Marketing and Collection Right Choice for You!

As marketing and sales are very different, but the goals are the same. We know Sales is the final stage of marketing, and this is why we also includes and focused on pricing, promotion, location and products.

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1. Business Extension

You can extent your business with your awesome office staff and office services with BPO.

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2. Scheduling Customer

We arrange advanced tools, scheduling services, virtual calendars, and outbound calls for you.

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3. Reminders

Our Automated reminders can be sent to you and your customers to make warm personal calls.

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4. Greeting & Handling

We have systems to learn your business fast handle calls expert for your clients appointment.

Whether we realize it or not, each of us serves our customers.

Maybe you are at the forefront of the company, serving the people who buy your products.

You maybe are an accountant, serving employees by providing employee paychecks and keeping the company running.

Maybe you are the boss of a company, providing services to your employees and customers.

Our customer care seminars will look at a variety of possible clients and how we can best serve them while also improving ourselves.

It will provide your participants with strong skills, including face-to-face and over-the-phone skills.

And We are dealing with difficult customers, and conducting returns.We have systems to learn your business fast and handle calls professional the way you want for your clients appointment.

An outsourcing services company

Your Remote Office - Meet Organically As A Team

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1. Inbound Sales

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2. Outbound Sales

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3. Telemarketing

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4. Customer Service

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5. Order Processing

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6. Market Research & Survey

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7. Help Desk

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8. Appointment Setting

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9. Call Answering

Managed IT and ITES Service

7 Basis For Achieving Marketing and Collection Growth Corporate Solutions

Outbound dialing should be automated in order to improve agent efficiency and relieve IT of administrative duties. We offer a full-featured, cost-effective, and award-winning Automated Dialing System. Your sales team will benefit from BPO Bangladesh’s incredible pace, quality, and transparency.

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1. Inbound & outbound call handling

BPO Bangladesh Support teams typically monitor inbound centers since the calls tend to come from existing customers with issues or questions.

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2. Manage multiple campaigns

We help marketers, who struggle to find out solution for their market profits that is being used across several campaigns.

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3. Call Recording with instant retrieval

With call recording, you can give full attention to any call and take notes later when replaying it, so it helps keep track of details and ideas.

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4. Skill based routing

Our Skill-based routing call strategy are assigned to agents with the most relevant skills for handling their concerns.

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5. Virtual agent broadcasting

Our interactions can determine the user experience as well as brand loyalty. With our virtual agent you can have a close relationship with the consumer.

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6. Mini CRM

Our mini CRM help you for important information about your customers and automate your work processes.

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7. CTI screen pop with contextual data

If the phone rings and there is a matching record stopped, then the changes are lost, That’s why we track your call matching records.

HYBRID, NEARSHORE AND OFFSHORE

Why you should choose Front Office Services from US?

BPOBD offers Virtual Front Office services and other services for your business growth.

Our software design and execution service are tailored to your specific requirements. Our services are tailored to your company’s specific requirements. We care for each and every organization no matter that is small or big.

Front Office Services in Dhaka

Frequently Asked Questions

We center around building long haul associations with monetarily stable organizations of any size or interest. We can effectively offer our distant workers and IT administrations (counting programming and application improvement) in such enterprises as:

  1. IT improvement and designing
  2. Wellbeing
  3. Monetary administrations
  4. Shopper items and administrations
  5. Coordinations and transportation
  6. Business items and administrations
  7. Land
  8. Retail
  9. Friendliness
  10. Homecare organizations
  11. Clinical organizations
  12. Shipping and conveyance organizations

To work distantly, you need to have:

  1. PC
  2. Committed Phone Line
  3. IP Phone or Mobile Phone
  4. Web Connection
  5. Phone Headset
  6. Record Software
  7. Webcam
  8. Printer and Scanner

Receptionists are the principal face the vast majority see at an association. Thus, their responsibility is to oversee correspondence from outside sources, including sellers, guests, and other office staff. Managing your work competently as an assistant requires an assortment of hard and delicate abilities, yet being coordinated. furthermore, agreeable are basic

You would oversee data sets and make reports, oversee data by phone, fax and email messages, visitor game plans and Organize desk work and keep up with electronic records like introductions and bookkeeping pages.

Reception, Cashiering, Guest Service, Night Auditor, Telephone, Bell Desk, Uniformed Service and so forth.

How Business Process Offshoring & Front Office Solution Can Help?

Connect with BPO Bangladesh to know our effective outsourcing services with us. Few of our most common Front office outsourcing project are data entry, customer service desk, payroll management, invoicing, insurance administration, travel processes like ticketing, market research, e-mail management, sales support amongst several others.

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